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What’s in your calls?

NOW

Who’s got the time to listen to every single call?

With speech analytics...

Every call can be checked, quickly and inexpensively

What’s in your calls?

Now...

Who’s got the time to listen to every single call?

Well, with speech analytics...

Every call can be checked, quickly and inexpensively

How it works

Vivo Analytics uses artificial intelligence, to check every call and deliver accurate results, quickly.

Using Vivo speech analytics you can:

  • Send call recordings to be checked by our cloud service
  • Search for important phrases and words
  • Quickly identify conversations that need further scrutiny

Who is Vivo speech analytics for?

Compliance Manager

  • Confirm essential information is provided
  • Demonstrate legal & regulatory compliance
  • Reduce the risk of financial penalties

Quality Assurance Manager

  • Monitor all of your calls, not just a sample
  • We deliver reliable and objective results
  • Massively Improve staff productivity

Call Centre Manager

  • Be confident that your staff are 'on script' every time
  • Identify the best practise from your top performers
  • Create training plans to improve team performance

Sales & Marketing Manager

Did you know, recorded calls are a potential mine of useful insights?

  • Find out why customers call
  • Discover if they mention your competitors
  • Learn what marketing is working for you
  • Compliance Manager
    • Confirm essential information is provided
    • Demonstrate legal & regulatory compliance
    • Reduce the risk of financial penalties
  • Quality Assurance Manager
    • Monitor all of your calls, not just a sample
    • We deliver reliable and objective results
    • Massively Improve staff productivity
  • Call Centre Manager
    • Be confident that your staff are 'on script' every time
    • Identify the best practise from your top performers
    • Create training plans to improve team performance
  • Sales & Marketing Manager

    Did you know, recorded calls are a potential mine of useful insights?

    • Find out why customers call
    • Discover if they mention your competitors
    • Learn what marketing is working for you

Benefitting from Vivo speech analytics

Check calls to ensure compliance

Increase the effectiveness of QA staff

Create effective training for your team

Understand your customers better than ever

Improve sales by finding what works best

How effective is your marketing?

Why Vivo Analytics?

  • No investment needed with our cloud service
  • Our easy to use service gets you results quickly
  • Straightforward and cost-effective pricing
Arrange a demo now

Arrange a demo

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